FAQ
GENERAL
I HAVE NOT RECEIVED A CONFIRMATION EMAIL, WHAT SHOULD I DO?
Please check your junk mail. If email has not been received please check the email address that you entered at checkout is correct and send us an email at with your full name.
HOW CAN I TRACK MY ORDER?
You will receive an email when your order has been processed, this will include the tracking details of your order.
PRODUCT INFORMATION
WHAT IS THE MOST DRAMATIC SUMPTUOUS LASH?
The most dramatic Sumptuous Lash style is “Flutter” in our 3D Mink Collection. We recommend these lashes for the most glamorous and bold looks.
WHAT IS THE MOST NATURAL SUMPTUOUS LASH?
The most natural Sumptuous Lash style is “Royalty” in our 3D Mink Collection. We recommend this lash for anyone new to wearing lashes or for an everyday look.
IM INTERESTED IN BEING AN AFFLIATE WITH SUMPTUOUS LASHES WHO SHOULD I CONTACT?
Our Affiliate Program Submission page is coming soon.
DO YOU OFFER A DISCOUNT FOR PROFESSIONALS?
Yes! We want to give love back to our favorite people in the beauty industry, the makeup artists and professionals. Click here!
HOW CAN I CANCEL AN ORDER?
Orders are processed within 24 hours of order. If you made a mistake with your purchase, you may contact one of our lash experts at within 30 minutes of order placements to cancel your order.
HOW DO I CONTACT CUSTOMER SERVICE?
You may contact us via email at
HOW DO I CARE FOR MY SUMPTUOUS LASHES?
For information on how to apply, remove or care for your lashes check out our care guide page here.
DOES SUMPTUOUS LASES COME WITH GLUE?
Sumptuous Lashes do not come with lash adhesive. You can use any temporary lash adhesive to apply your lashes or purchase separately from our shop.